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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aliannys Lahera

Aliannys Lahera

February 23, 2026

5  out of  5
rating by Aliannys Lahera
"I had a great experience working with Wanda at State Farm for my auto insurance. She was professional, knowledgeable, and very patient throughout the entire process. She clearly explained all my coverage options and made sure I understood everything before making a decision.

Wanda made the process simple and stress-free, and she helped me find excellent coverage at a great price. I truly appreciate her responsiveness and attention to detail.

I highly recommend Wanda to anyone looking for reliable and professional insurance service. Thank you for your outstanding support!"
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Brianna Perez

February 19, 2026

5  out of  5
rating by Brianna Perez
"Amazing customer service , completely professional service, warm and welcoming elated to explain in great detail to have a proper understanding of each policy available for all customers ."
We responded:
"Thank you so much for your kind review, Brianna! I’m thrilled to hear you felt welcomed and well taken care of. Helping every customer feel confident and informed about their options is something we truly value, and it’s wonderful to know it made a difference for you. We look forward to serving you anytime. - Dave"
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Mary Rivera

February 17, 2026

5  out of  5
rating by Mary Rivera
"I can’t say enough great things about Carol at State Farm. She is professional, knowledgeable, and truly cares about her clients. From the very beginning, she took the time to explain all of my options clearly and made sure I understood my coverage. She’s patient, responsive, and always available to answer questions."
We responded:
"Mary, thank you for such a thoughtful review. It really means a lot. Carol puts genuine care into every conversation, and I’m so glad you felt informed, supported, and confident in your coverage from start to finish. That’s exactly the experience we hope every person has with us. We truly appreciate you and are always here whenever you need anything. - Dave"
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Malea Piner

February 17, 2026

5  out of  5
rating by Malea Piner
"I had an excellent experience working with Carol as my insurance agent. From the very beginning, she was professional, knowledgeable, and genuinely attentive to my needs. She took the time to clearly explain all of my options, answered every question with patience, and made sure I felt confident in the decisions I was making. I highly recommend ⭐️⭐️⭐️⭐️"
We responded:
"Thank you for this thoughtful review, Malea. I’m proud to hear Carol delivered the level of care and clarity we strive for every day. Taking the time to explain options and make sure you feel confident in your decisions is exactly what we’re about. We truly appreciate your recommendation! - Dave"
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Luz Suárez

February 13, 2026

1  out of  5
rating by Luz Suárez
"Tengo mi opinión de una señora Ruth su atención pésima y fuera de eso no tiene empatía con los clientes y dé lleno amenaza con subirle el seguro cuando uno da de baja algún carro no me gusta su mala actitud como si le dieran seguridad gratuita a los carros."
We responded:
"Luz, tomamos muy en serio los comentarios de nuestros clientes, por lo que me preocupó leer su reseña. Primero, no hay nadie en nuestra oficina con el nombre mencionado. Según nuestros registros, usted habló con mi miembro del equipo, Jessica. Recuerdo personalmente que ella atendió su llamada y manejó la conversación de manera profesional y cortés, tratando de explicarle claramente la situación. Cuando se elimina un vehículo de una póliza con varios autos, el descuento por múltiples vehículos deja de aplicarse. Como resultado, la prima del vehículo restante se ajusta. Estamos obligados a seguir estrictas guías de la compañía, y las primas se calculan en consecuencia a través de State Farm. Entiendo que los cambios en la prima pueden ser frustrantes. Sin embargo, en ningún momento nadie en mi oficina amenazaría a una cliente. Nuestro objetivo siempre es educar, explicar y ayudarle a tomar decisiones informadas sobre su cobertura. Si desea revisar su póliza con más detalle, con gusto puedo revisarla personalmente con usted. - Dave"
Profile photo of Juan J

Juan J

February 6, 2026

1  out of  5
rating by Juan J
"I had a very disappointing experience with Wanda Muñoz. She was not helpful and did not like to explain things, even when I had questions or problems with my policy. Every time I went to her for help, she offered no solutions and made me feel dismissed as a client. Over time, I became frustrated with the way I was treated and felt that my concerns were never taken seriously. Because of this ongoing poor customer service, I decided to change insurance companies. I would not recommend working with her if you value clear communication and support."
We responded:
"Juan, I’m very sorry to hear about your experience and appreciate you sharing your feedback. Providing helpful, responsive service is extremely important to us, and I regret that we fell short in your case. Your concerns have been noted, and we’ll use this as an opportunity to improve our customer service. I wish you the best with your future insurance needs. - Dave"
Profile photo of Kevin Cruz

Kevin Cruz

January 29, 2026

5  out of  5
rating by Kevin Cruz
"I had a great experience working with Carol Cruz. She is knowledgeable, patient, and truly takes the time to explain everything in a way that’s easy to understand. Carol made the whole insurance process smooth and stress-free, and I felt confident knowing she had my best interest in mind. She’s responsive, professional, and genuinely cares about helping her clients find the right coverage. I highly recommend Carol to anyone looking for an insurance agent they can trust."
We responded:
"Kevin, I really appreciate you taking the time to share your experience! Our team always strives to go the extra mile, and I’m glad that came through. It’s always our goal to make sure every customer feels well taken care of. Thank you for your kind review and recommendation. - Dave "
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Rodolfo Quintero

January 16, 2026

5  out of  5
rating by Rodolfo Quintero
"Excellent service great job!!!"
We responded:
"Thank you so much for your kind words, Rodolfo! We’re glad you had a great insurance experience and really appreciate your support. - Dave "
Profile photo of Hector Arroyo

Hector Arroyo

December 23, 2025

5  out of  5
rating by Hector Arroyo
"Jessica Quinones was the best literally answered all my questions with proficiency and professionalism and was able to get me quoted and on the road without any hassle, I would recommend anyone to come to this office"
We responded:
"Hector, Thank you so much for the kind words about Jessica. We appreciate your trust in our business! - Dave"
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kaleigh sapio

December 4, 2025

5  out of  5
rating by kaleigh sapio
"Wanda is always super helpful and attentive every time I call. Highly recommend!"
We responded:
"Kaleigh, thank you for your kind words! I’m glad Wanda has been so helpful and attentive. We truly appreciate your recommendation and are always here whenever you need us! - Dave "
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Antwain Starker

November 20, 2025

5  out of  5
rating by Antwain Starker
"Carol helped me so much on my quote couldn’t be happier"
We responded:
"Thank you for the kind words, Antwain! I’m glad Carol could help you with your insurance needs. We really appreciate your support! - Dave"
Profile photo of Ade C.

Ade C.

October 30, 2025

5  out of  5
rating by Ade C.
"Talked to the ladies in the office and they made it a stress free transaction. Thank you so much for your time and help."
We responded:
"Ade, thank you for taking the time to share your experience! I’m so glad our team was able to make the process stress-free for you. We truly appreciate your kind words and are always happy to help whenever you need us. - Dave"
Profile photo of Robert Matarazzo

Robert Matarazzo

October 24, 2025

5  out of  5
rating by Robert Matarazzo
"Top notch! World class service from the best insurance team in the business!!
Thank you Wanda and Dave!!"
We responded:
"Thank you so much for the kind words, Robert! We’re thrilled you had a great experience and really appreciate you recognizing Wanda and the team. It means a lot! - Dave "
Profile photo of Renzo Vega Loayza

Renzo Vega Loayza

October 7, 2025

5  out of  5
rating by Renzo Vega Loayza
"Wanda helped me a lot with my insurance policy. She was kind, very professional and fast doing the paperwork. Thank you Wanda 🙏🏻👍🏻"
We responded:
"Thanks so much for the kind words, Renzo! Wanda is awesome, and I’m glad she was able to help you quickly and professionally. We really appreciate you taking the time to share your experience! - Dave "
Profile photo of Isabel Morgan

Isabel Morgan

September 23, 2025

5  out of  5
rating by Isabel Morgan
"Jessica was very helpful"
We responded:
"Isabel, thank you for the review! I’m glad to hear Jessica was helpful—she’s a great part of our team. Let us know if there’s ever anything else we can assist with! - Dave "
Profile photo of Ruth Robles

Ruth Robles

August 29, 2025

5  out of  5
rating by Ruth Robles
"Me gustó con la amabilidad con la que me atendieron."
We responded:
"Ruth, ¡Muchas gracias por tu reseña! Nos alegra saber que te sentiste bien atendido. Siempre estamos aquí para ayudarte con lo que necesites. - Dave "
Profile photo of Luis Peña

Luis Peña

August 15, 2025

5  out of  5
rating by Luis Peña
"Wanda is great! Always helps me with my insurance needs!"
We responded:
"Luis, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Dave "
Profile photo of Samuel Espada

Samuel Espada

August 15, 2025

5  out of  5
rating by Samuel Espada
"Wanda did an exceptional job at helping me find the right insurance for my home and autos. Very professional and extremely quick. Thank you!"
We responded:
"Samuel, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Dave "
Profile photo of Evelyn Chumbiray

Evelyn Chumbiray

August 12, 2025

5  out of  5
rating by Evelyn Chumbiray
""I WOULD LIKE THANKS JESSICA SO MUCH FOR HELPING ME. SHE DID A GREAT JOB OFFERNG THESE SERVICES & GOT BACK TO ME PROMTLY AND EXPLAIN THE PROCESS, WHICH MADE THINGS FLOW SMOOTHLY . SUPER THANKFUL.""
We responded:
"Evelyn, thank you for your kind words! I’m thrilled to hear you had a great experience with our team. It’s always our goal to provide excellent service, and your feedback means a lot to us. Looking forward to working with you again! - Dave "
Profile photo of Edward Abakpa

Edward Abakpa

July 25, 2025

5  out of  5
rating by Edward Abakpa
"Wanda took care of me. I was in a bind and she worked diligently to make sure I had coverage. I am grateful for her kindness and professionalism."
We responded:
"Edward, thank you for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! - Dave "
Profile photo of Jonndher Baldi

Jonndher Baldi

July 24, 2025

5  out of  5
rating by Jonndher Baldi
"Recommended, excellent service, people are friendly and have a lot of knowledge"
We responded:
"Jonndher, thank you for the amazing review! We’re so glad to hear that our team provided you with outstanding service. We truly appreciate your recommendation and are always here to help with all your insurance needs! - Dave "
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EvyMarie81

June 4, 2025

5  out of  5
rating by EvyMarie81
"Very attentive and transparent ! Provided the services we needed"
We responded:
"Hello, thank you for the 5-star review! I'm so glad you had a great experience and appreciate your support. If you ever need anything, we're here to help! - Dave "
Profile photo of Enrique Pineda

Enrique Pineda

June 4, 2025

5  out of  5
rating by Enrique Pineda
"Happy my process was fast and efficient. Thank you"
We responded:
"Thank you for your feedback, Enrique! We're so glad to hear that you had a positive insurance experience! - Dave "
Profile photo of Alizè Lopez

Alizè Lopez

June 3, 2025

5  out of  5
rating by Alizè Lopez
"The best state farm service I have ever received! Carol is very friendly and professional. She really made my experience a great one and I will highly recommend her and this business to everyone I know! Thank you so much! Great Job!!!!"
We responded:
"Thank you so much for your kind words, Alizè! We’re thrilled to hear that you had a positive experience with our team. We always aim to make the insurance process as smooth as possible. Your recommendation means a lot to us! - Dave "
Profile photo of LIZBETH DELGADO

LIZBETH DELGADO

June 2, 2025

5  out of  5
rating by LIZBETH DELGADO
"I WANT TO THANK CAROL SO MUCH FOR HER ATTENTIVENESS. SHE DID A GREAT JOB OFFERNG THESE SERVICES & GOT BACK TO ME PROMTLY AND EXPLAIN THE PROCESS, WHICH MADE THING FLOW SMOOTHLY . SUPER THANKFUL."
We responded:
"Carol, thank you so much for the great review! I'm so glad to hear that my team and I were able to answer your questions and make sure you felt comfortable throughout the insurance process. We appreciate you and are always here if you need anything! - Dave "